Contact Us

Please feel free to fill out the Inquiry Form below if your question is not covered by our FAQ.

If you would like to leave Feedback on areas we can improve our guest experience, please fill out our Survey here. 

FAQ - Frequently Asked Questions

• Do you have a Half Day Rate for Hotel Room? No, full day rate applies to all time periods.

• Is there a discount for Booking a Room directly through your website? Yes. Our direct rate is cheaper then booking through other providers.

• What packages do you offer to divers and dive groups? We are centrally located to the famous dive sites and The Espiritu has both dive gear storage and washroom facilities. We also offer specialist Airport Transfer at VT1,000 each way to assist with dive gear. 

• Do you do Airport Transfers? We can arrange air-conditioned Airport Transfer for Adults at VT750 each way and Children under 12 years at VT500 each way. Please contact us with your Flight Details to confirm.

• What is the accessibility for the hotel? The Tu Restaurant and Reception area is on the ground floor with no steps. However the Hotel Rooms are on the 1st to 3rd floors via steps.

• Can I also visit Port Vila from Espiritu Santo? Port Vila is on a different island about 270km south of Santo and is a 45 minute flight. To book a Domestic Flight between the islands please find Air Vanuatu's contact page here. 

• Can I fly to Santo directly from Australia & New Zealand? Yes! choose the short 2.5 hour direct flight from Brisbane to Santo with Solomon Airlines. Weekly directly flights to and from Brisbane run Thursdays. Or fly from Auckland to Santo via Port Vila weekly. Visit  www.flysolomons.com/bookings

• Does The Tu cater for privates event or corporate functions? Yes! We love to host corporate functions and private events. Please email us at [email protected] with your requirements so that we may provide you more information. 

• Can I come and swim in the pool at The Espiritu? Yes we offer a Day Guest Pass of VT1,000 voucher per person ages 4 and above, fully redeemable for food and drinks at the restaurant. Children 3 years and under swim free. The Day Pass includes WIFI access. Bring your own towel and purchase the Pass at our Reception.

• Can I come and use the satellite WIFI at The Espiritu? Yes. Buy a drink from The Tu Restaurant and receive 1 hour WIFI access. Come for a Meal and receive 4 hours complementary WIFI access. For all Day WIFI access please purchase the Day Guest Pass as above.

• What are the opening hours of The Tu Restaurant? Breakfast menu is open from 6:45am - 10:30am. Our All Day Menu is from 10:30am - 9:00pm. Last orders at 8:45pm.

• Can I order takeaway from The Tu Restaurant? Yes. Please call us on 37539 or visit to order.